Privacy policy

1. Who is responsible

Haiten Pasta Cruise is operated by HaiTen Passenger Services Ltd, which is responsible for your personal data. Registered office: 12 Merrion Square, Dublin 2, D02 YN28, Ireland. Company registration number 712345. We have not appointed a data protection officer; please send privacy questions and requests to [email protected].

2. What the ticket request form collects

• Your name, email address and phone number.
• Your choices: ticket type, departure date, cabin class, number of guests and an optional message.

3. What happens to it now

The form is in demo mode. It checks your entries in your browser and shows a confirmation, but it does not send your details to us or to anyone else, and nothing is stored on a server. When you close or reload the page, the entries are gone.

4. When you book with a manager

When you book by email or phone (and later, when the form is connected), we use your details as follows.

• Legal basis: performance of a contract (your booking), our legitimate interest (for example, answering questions and keeping records), and your consent where we ask for it (for example, marketing).
• Recipients: payment processors, insurance companies, carriers and IT contractors, each under a data processing agreement.
• International transfers: when data leaves the European Economic Area, we rely on Standard Contractual Clauses or an adequacy decision.

5. Retention

• Booking data: 5 to 7 years, to meet tax requirements.
• Website access logs: 12 months.
• Marketing data: until you withdraw your consent.

6. The 18+ question

Your answer to “Are you 18 or older?” is kept only in your browser’s session storage, so the website remembers it until you close the browser. It is not sent to us.

7. Cookies and other services

• This website does not use cookies, analytics or advertising trackers.
• Fonts are loaded from Google Fonts, so your browser connects to Google’s servers, which can see your IP address.
• Links to helplines open those organisations’ own websites, which have their own privacy policies.

8. Your rights

You can ask us what data we hold about you, and ask us to correct or delete it, restrict or object to its use, or give you a copy, by writing to [email protected]. You can withdraw consent at any time. You can also complain to the Data Protection Commission (DPC), Ireland.

See also our booking terms.