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Gioco responsabileResponsible gaming
Gambling involves risk and you can lose money. The casino is one small part of this voyage. Play only for fun, only with money you can afford to lose, and stop when it stops being fun.
Our rules on board
- 18+ only. Age and photo ID are checked at the casino entrance every evening.
- Casino access is only for guests with a cruise + casino ticket. Guests on the cruise ticket cannot enter.
- Casino tickets are limited (150 per voyage), and so is the number of guests inside at one time (100).
- Casino tickets cannot be bought on board, so the decision is made calmly before you sail, not late at night.
- There is no cash machine inside the casino, and staff do not offer credit.
- You can ask any member of casino staff for a time reminder, a break, or to be excluded from the casino for the rest of the voyage.
Tips for safer play
- Set a budget before you go in, and leave cards and extra cash in your cabin safe.
- Set a time limit. The casino has no clocks on the tables, so use your phone alarm.
- Never try to win back what you lost.
- Do not gamble when you are tired, upset or after several drinks.
- Balance the evening with other things: the piano bar, a walk on deck, an early night before a port day.
Warning signs
- Spending more money or time than you planned
- Chasing losses, or feeling you have to win it back
- Hiding how much you spend or how long you play
- Borrowing money or selling things to keep playing
- Feeling anxious, irritable or restless when you are not gambling
Free help, international
These services are free and confidential. Choose the one that works in your country.
- Gamblers Anonymous International
Peer-support meetings (in person, online and by phone). National hotline (US): 855-222-5542.
www.gamblersanonymous.org - GamCare (UK)
National Gambling Helpline: 0808 8020 133. Free, 24 hours a day, every day.
www.gamcare.org.uk - Gambling Therapy
Free online support with trained therapists. No phone line; use the contact form on the site.
www.gamblingtherapy.org - National Council on Problem Gambling (US)
National helpline: 1-800-MY-RESET (1-800-697-3738). Call, text or chat, 24/7. The older 1-800-522-4700 still works.
www.ncpgambling.org - Gambler’s Help (Australia)
Helpline: 1800 858 858. Free, 24 hours a day, across Australia.
www.gamblinghelponline.org.au
Helplines and services can change. If you are in danger, contact your local emergency number. On board, ask any crew member to call the ship’s medical centre.